If you have any questions on a Getaway package in the first instance please email weekendersupport@airnz.co.nz. If you have an Airpoints with OneSmart card, it's a good idea to suspend it if it's missing, or you think it's been stolen, so it can't be used. You can also purchase a Star Alliance upgrade using AirpointsDollars. I can't remember my Airpoints number, how do I find it? Westpac Airpoints credit cards comparison table If you believe your credit card is compromised, contact your bank immediately. Can I transfer my AirpointsDollars to another member's account? Terms and Conditions Rewards programme points will be awarded on eligible rentals. Will my account be locked if I enter an incorrect passcode? This change is driven by the Government's move to regulate credit card interchange rates in New Zealand with the introduction in November 2022 of the new Retail . .content.header-bottom .usp-content { } Compare and book leading operators from taxis and shuttles to limousines and helicopters. } Seats are not held during the booking process, unless you are registered and logged in, so while you were only part way through your booking other people would have completed theirs and the seat(s) you selected sold out. There is a chance that the fare will no longer be available when you click through to the next page so if you can't see it on the specific dates you are searching for, you should try expanding your search to dates either side. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines as well as with some of our financial products. There are lots of ways to earn AirpointsDollars and Status Points, and some come through later than others. See the world with your Airpoints Dollars when you fly with Air New Zealand, the Star Alliance or one of our partner airlines. And there's plenty of more ways he can help. For more information and terms and conditions please visit the AirNewZealand Shairpoints page. } How to Sign in to Your Air New Zealand Airpoints Account The login page will require either an Airpoints number, username, or email, and a password to access your account. The conversion rate will depend on the current exchange rate and is at AirNewZealand's discretion. Please note we are not reissuing Airpoints cards now. Currently it is not mandatory, but highly recommended as it helps us add an extra layer to authenticate you and stop unauthorised access to your account. Once you have logged in, you can set up your email preferences so you can start receiving grabaseat emails. Please sign in with your Airpoints details by clicking on the link below. . display: flex; Or to compare these cards to the rest of our range of Airpoints credit cards, use our Airpoints credit card comparison table. Visit www.hsbc.com.au or call 1 300 30 8 880. 1. Credit card provided by HSBC Bank Australia Limited ABN 48 006 434 162 Australian Credit License 232595. } Accountability for the subscriber base across the owned Customer Loyalty programmes, and execution of strategic Loyalty partnerships. } Don't share your personal information online. 1 Purchases of Airpoints Dollars, gambling chips, money orders, travellers cheques, cash withdrawals, flights purchased directly from Air NZ using your OneSmart card and . Getaway packages. Understanding your online account. Sometimes email filters inadvertently put emails into the junk box. Islands. Long haul. What to do if you travel under a different name Koru Guest Cards are available for set fees for 3, 6, 9 or 12 months. Missed out on AirpointsDollars? If you are an Airpoints credit card holder, please also call your issuing financial institution to have the name on that account amended, as the name on your accounts must match for your credit card AirpointsDollars to be added automatically. Your details will all be filled in for you. The lock symbol and related URL containing "https" means thatthe connection between your web browser and the website server is encrypted, which is important. You must provide an email address to register for an online Airpoints account. Can I use AirpointsDollars to upgrade my booking? align-items: center; Loyalty programme product innovation and optimisation. To do this, sign into your online account with AirNewZealand, then find your Gifting Register on My Benefits. Eligible purchases exclude interest free promotional purchases, balance transfers, cash transfers, business expenses, cash advances, fees and charges, BPAY, any disputed transactions and government fees and charges. It also generates unique and strong passwords for your use. This is a security feature to protect your account. Pro-tip: For the best Oscar experience, sign in to the website first. Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. If you call AirNewZealand, we will need to verify your identity in order to help you. Find out what you canspend your AirpointsDollars on. Check ourtravel partnerspage for your AirpointsDollars earning power on hotels, rental cars, taxis, insurance, parking and more. and he will do his best to retrieve it for you. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. With four different Airpoints credit cards, there is a card to suit you. Check in online, from anywhere, and access your digital boarding pass in the app, or add it to Apple Wallet. If you are not able to access your account, please get in touch with our Contact Centre. Air New Zealand Internet Banking. Do use a password or passphrase that has at least 12 characters for your AirNewZealand account. Join for free today. You may only request status with one participating Frequent Flyer Program each time you qualify and may not switch Programs during the duration of that status. Can I exchange my AirpointsDollars for cash? Airpoints Airpoints is Air New Zealand's loyalty programme, and anyone in the world is welcome to join. More about Koru. Convert your Star Alliance Points to AirpointsDollars with AirNewZealand, subject to your membership in the AirNewZealand Airpoints Programme. You must be able to send us evidence of the correct or new name so that we can update it. For further information, or to apply now, visit Westpac or call 0800 888 111. However, Koru members do have the option to purchase a Koru Guest Card which allows the member to bring an additional guest into AirNewZealand Lounges provided that both travellers are departing on an AirNewZealand operated flight, with an AirNewZealand ticket and flight number. Select 'Use Airpoints Dollars' on the online payment page to use your APD to pay for a flight. As an Airpoints member you'll earn Airpoints Dollars on all eligible Air New Zealand flights, as well as many partner airline and Star Alliance flights. or combination of words that is easy for you to remember, but difficult for someone else to guess. How can I improve my chances of getting a greenlight deal? . , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. The exact time varies and can be pretty random. display: -moz-box; .content.header-bottom { Our lowest fares sell out quickly and may not be available on all flights or days. More on managing your account If you've lost your Airpoints card, you can use the digital version of your Airpoints card in the Air NZ app. Call our friendly team on 1800 132 476, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. If you receive a verification code from AirNewZealand that you did not expect or request for example you haven't been using your account or been engaging with us, it could mean someone is trying to access your account. Pro-tip: sign in to the website first, for the best Oscar experience. These changes took effect automatically on 1 February 2023. It's possible your missing AirpointsDollars and Status Points are still being processed. display: none; Of course, if you are an Airpoints member and you already have an airnz account, there's no need to register again for grabaseat - just use your airnz username and password to login. Sign up for grabaseat alerts. Along with AirpointsDollars, you earn Status Points that let you move up the membership tiers. It's easy to change your personal information. Find out more at OneSmart. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. Transaction limits and other reasonable redemption conditions of Star Alliance Rewards apply. Simply tap the Airpoints logo to get there. Travel periods are strictly limited and fares may not be available on all flights or days during stated travel period. Anyone can join and membership is free. If you have any questions on a Getaway package in the first instance please email. And there's plenty of more ways he can help. The Airpoints programme is an individual membership programme with special benefits designed to reward the individual member, however you can pool your Airpoints with family and friends via Shairpoints or your gifting register. I'm registered for grabaseat alerts but I'm not receiving them. Please note: Online Services is not currently available for residents of Continential Europe. To change your account details, please see the FAQ below. Or simply ask Oscar, our chatbot who can send the link to reset your password to the email address you used to set up your Airpoints membership. Please log in to your Airpoints account, and click the "Claim missing Airpoints" tab. 4. Once you have added a person to your Gifting Register, your giftees name(s) will appear in a list on theEnter Passenger Detailspage. You will need your booking reference and the last name on the booking. How do Status Points work? Here's a simple guide to get back on course and make the most of your rewards. You can use AirpointsDollars to pay for Koru membership. When you join the Airpoints programme you will start at the basic membership level. When do international fares go on sale? To change your account details, please see the FAQ below. You will then be able to enter a new password. Seeterms and conditions. Learn more about how Status Pointsworks and the great tier benefitsyou could soon be enjoying. The Airpoints credit cards are issued by Kiwibank Limited . I have recently changed my name, how does this affect my Airpoints or Koru membership? You will no longer be prompted to confirm your contact information, but may find that, from time to time, you are asked to verify your identity by using a passcode sent to you. With Shairpoints, New Zealand residents can pool Airpoints with up to four other Airpoints members to enjoy greater benefits. To reset your password, submit your username or your email address below. * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. Westpac Airpoints credit cards Earn Airpoints Dollars and Status Points with Westpac's range of credit cards. AirNewZealand will never ask you for your password on the phone or in an email. Login - Air New Zealand Internet Banking. By letting AirNewZealand know as soon as your contact information changes, we can work together to recognize you and authenticate you as the account holder. Airpoints and AirpointsDollars are registered trademarks of AirNewZealand Limited. Plus, fast track to Star Alliance Gold status4 when you spend $4,000 or more on eligible purchases2 on your card in the first 90 days from the HSBC Star Alliance Credit Card account opening date. Lending criteria, terms and conditions apply. Discover the possibilities for yourself and be rewarded for the things you do every day. What should I do? You'll also earn Status Points when you fly with us or our partner airlines, which upgrade your membership tier to Silver, Gold or Elite giving you access to a range of great travel benefits. You will need your booking reference and the last name on the booking. You also won't need to enter all your details and have someone snaffle it from under you while you're typing. What can I do? Koru Guest Cards are available for set fees for 3, 6, 9 or 12 months. You can use a credit card or debit card for this. Plus, earn Star Alliance Points on eligible purchases2 with the HSBC Star Alliance Credit Card1 and convert3 your points to AirpointsDollars5. You'll also discover a variety of accommodations for your family's needs including 1-, 2- and 3-bedroom apartments and townhouses. There are a few reasons you might not be getting them. Just because a website starts with https does not mean it's safe. Airpoints number, username, or email address. Why do certain services or transactions require authorisation using multi-factor authentication or a one-time PIN? You can also sign in to the Air NZ app, which will display your upcoming Air New Zealand flights. padding: 10px 0; Learn more about suspicious emails and messages. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. Tasman. If you've clicked on a link in a Phishing email or scam message, act quickly. You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. 2. You can now sign up to receive grabaseat email alerts. You'll see how many AirpointsDollars you can earn when you spend with them. When you earn AirpointsDollars, points or miles in one frequent flyer programme, they cannot be transferred to a different programme. It's important that you keep your contact details up to date as we may have a hard time verifying your identity if we don't have a current contact details for you. If you have not setup your secret questions and answers previously, you will not be able to complete this process. Your password or passphrase should not contain yourAirpoints number, username, or email address. To be eligible for Fast Track to Star Alliance Gold status Welcome Offer, you must apply and be approved for a new HSBC Star Alliance Credit Card and spend $4,000 on eligible purchases within the first 90 days from account opening. With four different Airpoints credit cards, there is a card to suit you. See the Elite Airpoints Dollar upgrade chart. Airpoints is Air New Zealand's loyalty programme where travellers can earn Airpoints dollars and then exchange the points for rewards, including flights and rental cars. A status will be granted within 30 days after reaching the qualifying spend of $4,000, provided that your account is active and not in arrears. Air New Zealand lounge access required. Some flights with our other airline partners may also earn AirpointsDollars. Monday to Friday (excluding public holidays) NZDT 8am - 6pm. I've lost my Airpoints card, or it's been stolen. How often do new deals go on sale? von | Nov 9, 2022 | battleship battle ww2 | sanders small batch wonders sea salt caramel pecan clusters | Nov 9, 2022 | battleship battle ww2 | sanders small batch wonders sea salt caramel pecan clusters , See our top 50 products for less than 50 Airpoints Dollars, Shop Cuvee Rose NV Bamboo Jacket - Limited Edition. Simply enter your Airpoints number when you book a flight or with one of our travel partners. You can head to the sign-in page and click 'Forgot your password' torequest a password reset. 0800 352 266. It's easy to change your personal information. Airpoints Terms & Conditions. The cities featured on grabaseat vary daily, but you do have a few options to find out what's on offer: Is there a child or infant price for grabaseat deals? $190 spent over $15,000 = 1 Airpoints Dollar 3. Gold Airpoints members can gift their AirpointsDollars to two nominated recipients who live outside their household per year. It also lets us contact you when required for example if we see odd behaviour on your account.

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