To sign in, you'll first need to update your log-in credentials. I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. background-color: #376d7d; Harris County Toll Road Authority has 1.5 stars. HCTRA - Violation Collections Department/Collections. I try to cancel by Phone but i cant make it /* only load jQuery if not present */ .hmg-jb .apply-progress-bar li.active > a, doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. BancPass users will be charged the electronic toll tag discounted rate. If You Have Issues With Login And Other Do Let Us Know In The Comment Section. } This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. Sep 2015 - Dec 20172 years 4 months. Wasn't able to add my car due to an unspecified error. Out-of-state license plate transactions may take up to 30 days to post online. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Toll Operators have different rules, laws, and requirements for driving their roads. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. How can I pay my Harris County Toll Road Authority bill? You will be responsible for charges incurred up to the time that BancPass is notified. } What do I do if my vehicle or Tag is lost or stolen? Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. What happens if I fail to register my License Plate as required? Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. I can't find my paper bill. .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. 281-875-EASY (3279) Roadside Assistance. Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. var queue = $LAB Customer Service Hours Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. Social . Job Description & How to Apply Below. You are still responsible to pay for all of the toll charges for trips taken prior to deactivating the account. Available Seven Days a Week . Harris County Toll Road Authority. View News Archive. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. .hmg-jb-bg-primary { 2023 Texas Department of Transportation. Meeting daily, weekly, and monthly production objectives. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). US. I dont want to contineue with the service Ability to problem solve, organize, and prioritize assignments to meet deadlines. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. Check your account activity. Customer Service. Mobile:832.725.5443 PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Very friendly employees easy to communicate with and have questions answered. Chicago, Illinois. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. The minimum reload amount is $15. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. Get email updates for new Customer Service Representative jobs in Houston, TX. How do I change the License Plate number registered to my BancPass Toll Sticker? doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. They are always available to assist and have a conversation. https://wprod-m.hctra.org/TranslationDisclaimer#! Jan 2023 - Present2 months. The staff responds very quickly and with details. How is Harris County Toll Road Authority rated? Also Known as: HCTRA. Useful Information for HCTRA Customers . Houston, Texas, United States. } Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC It is also up to the User to adhere to all Toll Operator requirements. By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. Harris County Toll Road Authority. Open an account. Haddington, Scotland, United Kingdom. Your Contact Information. . Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Text message rates may apply. Contact Us. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. Prepare and . There is a $2 charge for reloading your tag. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. 9 followers 9 connections. Join to view profile Harris County Toll Road Authority . Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. Password reset instructions will be sent to your email address if it has an associated account. Verify to immediately update business information, respond to reviews, and more! Some Toll Operators have billing delays. If you continue, you agree with our policy statement. For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. First, please verify that your account was in good-standing at the time of the invoice of violation. Provide an atmosphere and environment conducive to the intellectual, physical, social, and emotional development of students. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). Were proud to be a part of the following organizations: There are currently no related jobs. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Were only here for another ten days. Open an EZ Tagaccountonline today. Howeveryou identify and whatever your background, we encourage you to apply today. Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. It is up to the User to contact the Toll Operator to handle these types of infractions or notices. Discover which options are the fastest to get your customer service issues resolved.. Dont have an EZ TAGaccount? Please allow 24 hours for a customer service agent to respond to emails. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. Travel Tools. Mar 01 2023. If i have to pay somthing place contact me. Please allow 24 hours for a customer service agent to respond to emails. } What a useless bureaucracy. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Please be ready to provide the vehicle . Commute & Mass Transit and other bills can be paid at doxo. border-color: #376d7d; Log in to manage your EZ TAG account. .hmg-jb-alert-info, .hmg-jb-alert-success { For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. You Have To Click On The Link And Login Into The Account Using The Correct Login Details. If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. We currently are hiring for 2 different shifts for the HCTRA Assistant Dispatcher to join the HCTRA . Also note in the email your BancPass Toll Sticker number. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". .hmg-jb-bg-primary .hmg-jb-btn-primary, .hmg-jb-bg-primary .hmg-jb-btn-primary.active, .hmg-jb-bg-primary .hmg-jb-btn-primary.focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:active, .hmg-jb-bg-primary .hmg-jb-btn-primary:focus, .hmg-jb-bg-primary .hmg-jb-btn-primary:hover { Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. var __noconflict = true; #jb-user-account-nav>li.active>a { Support Phone. https://www.doxo.com/info/harris-county-toll-road-authority. DONATE NOW! If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. In addition to this page, follow us on Twitter to get the latest news and updates! var checkSSL = function() { Published on: May 6, 2020. Reload using credit online or through the phone app. Ability to use calculator, having above-average mathematical skills. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . Prevent apps from taking your money without permission. doxo is not an affiliate of Harris County Toll Road Authority. You may also call 866-978-5061 during normal business hours. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. Always responds quickly with answers to any questions. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . Your real card info stays hidden. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. They found me something that really suited my personality and the type of work I like and they found it fast! How is the BancPass Toll Sticker program different from other toll tag programs?? Login to your EZ TAG account. Customer service is terrible. Ability to speak and type at the same time. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. The latest complaint credit bureau reporting was resolved on Jan 21, 2013. Optional For Hilton Honors related questions or issues. .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Will I still have to pay for pending toll charges? Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. BLUERIDGE TRANSPORTATION GROUP, LLC Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. 3,107,130 Active TxTags as of March 1, 2023. Funds are available immediately and you may drive the road after reloading. .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { Reported Issues: 4 Comments. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. preview. Business operations will resume Tuesday, January 19. . BancPass service fees may also apply. if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { Click here These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! BancPass and PlusPass does not work outside of those allotted states. } Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. You choose when and how much to replenish! 3872. They understand our culture and the positions we have open and provide candidates the fit it well. The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. - Leading role in assigning and receiving I.T. established on your HCTRA.org log in. Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. } Very caring. They have given me comfort in knowing I can trust their recommendations for our staffing needs. You can contact them directly by phone at 281-875-3279. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. This position primarily operates in a professional office environment. Zero stress. . Prefer an automatic monthly subscription? Payments are free with a linked bank account. The amount of a reload includes a $2 fee. Learn more in our Cookie Policy. this toll road is operated by different agencies. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. . if(typeof jQuery == 'undefined') { TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. The office staff are helpful, polite, encouraging. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. Houston, Texas 77021 We'll be seeing you at 6:30 p.m. at Sherman Elementary! } San Antonio, TX. What If deactivate my BancPass Toll Sticker? Place/answer phone calls to the customer answering EZ Tag questions. color: #fff; Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. background-color: #376d7d; Phone Numbers. 1 follower 1 connection. The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. So, Ive pretty much given up. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the .

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