dnata customer service agent interview

Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. "Thank you for asking - I do have a few questions. A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. enva un correo electrnico a Sorry I couldn't remember the acronym for one! Are there particular types of situations that you find distracting? As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . A waste of my time! 2 + years experience in a Customer Service role. Other times, we will mindfully move a job for last because we feel that it makes the most sense. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. the coworkers were cool and fun and the management was encouraging, supportive and DNATA care . Most frequently, I read Pavement Publications. para nos informar sobre o problema. The process took 4 weeks. Talk to the interviewer about your ability to control pressure in the workplace. "We recently had a big project within our work center. The process took 1 week. This was disgusting behavior from an interviewer to question my integrity. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. message, contactez-nous l'adresse I was asked what does JSON stand for and got the first two letters (what is this school)? What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. . I couldnt complete the last two. Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. Upvote 14. Productive and and excellent work place. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. I interviewed at Dnata in Feb 2023. ", "I am currently making $100,000 per year with two bonus opportunities. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. envie um e-mail para Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. We will get enough time to answer the question and no need to be hurry. We are sorry for the inconvenience. I interviewed at Dnata (New York, NY) in Jul 2018 Interview The interview was a three step process, First you apply for your desired position, next you get a preliminary job review & interview with the contract manager and station duty manager. I refused to lie, and we stayed late. Through Indeed22 %. {%selectedMarker.streetAddress%} First, we get everyone off to a common start. Se continui a visualizzare ", "I greatly appreciate constructive feedback. Read our Terms of Use for more information. Research the company online to discover any opportunities for future growth. When workloads increase, stress levels do too. Ask me what a JSON or API is and I will tell you exactly what it is. I do this to ensure that the more complicated parts of my projects are taken care of right away. ", "That is a great question, and I appreciate that you consider continued education options for your employees. per informarci del problema. My example of performance improvement was what they needed to make some changes. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. Si vous continuez voir ce Maybe they were unmotivated or preoccupied with their personal life. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Interviewed through hireview app. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. P.O Box 522, Vice President Commercial This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. You must create your own answers, and be prepared for any interview question in any interview. Be sure to include capabilities that will potentially benefit this potential new employer. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. om ons te informeren over dit probleem. Free interview details posted anonymously by Dnata interview candidates. I interviewed at Dnata (Sydney). Other21 %. Generate a list of pending requests from DMIS to analyse advance work load profile. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. How candidates got an interview. Fax:+971 4 3166144, dnata Cargo With that said, I can certainly work in an unpredictable environment from time to time. Interviews for Top Jobs at Dnata. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. )- Exhale. I interviewed at Dnata (Manchester, England) in Oct 2022. I feel that this role with Dnata is a perfect step in my career now, and for the future. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Be sure to research the kind of environment offered in this position before the interview. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Getting passengers through check points and to terminals quickly and safely. Simple and easy to understand the process. I believe it's easier to 'do' rather than 'tell.' Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. Questions were about math, eye sight, english Grammer and passages but very tricky. - collgues de tout type comme par tout. First, we get everyone off to a common start. - What is your favorite part about working here? I am looking for compensation that is aligned with the role and provides an opportunity for growth.". Anonymous Interview Candidate in Dubai . . Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Vice President, Commercial & Business Development, Modern Slavery Act Transparency Statement. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Amongst other general interview questions, I was tested on what do acronyms stand for. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. United Arab Emirates I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. I am self-driven and have no problem taking the initiative to get the job done. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. I applied through college or university. We do not claim our questions will be asked in any interview you may have. Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. If it's something that catches me by surprise, I usually ask for clarification. 3 round of interview. This question is not an opportunity to complain about your previous job or company! Plan B is always ready to go.". This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. Things have gone very well for me so far, and I am thankful for that. Sheikh Zayed Road Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. Glassdoor users rated their interview experience at. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs Also, what types of career growth opportunities would follow this position? You can be a motivator and a positive communicator in any situation at work! Receiving feedback from a manager or supervisor can be tough. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. First you will have an assessment test which is basically you need tackle the time limit. Talking about your most significant accomplishment will give the interviewer a firm idea of where you place your values. I am proud of my 3.90 GPA. Talk about your education experience and be sure to highlight any areas of excellence. Dubai One to one interview, the process was quite relax. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. Some of my favorite recent projects have included X, Y, and Z. I was asked what does JSON stand for and got the first two letters (what is this school)? Other online job site8 %. Hours:{%selectedMarker.openingHours%}. Without a healthy work environment, morale will be low which creates an environment that fosters accidents and low productivity. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. ". Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. Common stages of the interview process at Dnata according to 7 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. This interview question allows you to demonstrate your ability to be a self-starter. - Is there anything from my background and experience that I can clarify for you? This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. Job Location: Dubai, United Arab Emirates. I have multiple safety-related tickets including X, Y, and Z. Employee referral22 %. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. Shared on 21 May 2019 - Customer Service Officer - Melbourne VIC. ein Mensch und keine Maschine sind. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. I was top of my class, and working full time. ", "Yes, I have been asked to lie on the job before. Downvote 4. "For the past four years I have been working with ABC, in the private sector. Simple and easy to understand the process. Fill out a form. Answer dates might appear two to three weeks before they were published. ", "I try to leave the small, quick tasks for last. I interviewed at Dnata (Manila, Manila) in Nov 2022. Disculpa A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. Philippines, {%selectedMarker.primaryContact%} In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. Even if you do not consider yourself to be a 'creative person,' there is a chance that you have made creative minded decisions in your career. {%selectedMarker.name%} {%selectedMarker.primaryContact%} {%selectedMarker.streetAddress%} {%selectedMarker.addressLocality%} {%selectedMarker.addressRegion%} . I admire the creativity and unconventional thinking in business and arts.". They agreed and implemented my suggestion. Are there any particular courses you recommend that I take?". Perhaps you earned individual awards, accolades, or scholarships. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. Strong support professional with a Bachelor of Business Administration (B.B.A.) 3 round of interview. No matter which system you use I am sure that I can pick it up very quickly. {%selectedMarker.addressLocality%} Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. This question can be a tough one because everyone wants to be liked and considered personable. Be as diplomatic as possible by highlighting the pros of each. The next question was what does API stand for, which I gave the answer. The process took 3 days. However, being a dynamic leader can make you a proponent for change in the organization. I was also processed for final interview. "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. It is okay to brag a little bit when answering this question. United Arab Emirates, Tel:+971 4 3166666 First you will have an assessment test which is basically you need tackle the time limit. Talk to the interviewer about a time when you have been able to stretch company resources. P.O Box 522, Flight Catering The interview process at DNATA is long and strenuous as there are many preliminary rounds. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. The interviewer wants to know that, if hired by Dnata, you would enthusiastically contribute to their safety-focused workplace environment. I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. real person. PO Box 1515, Philexel Business Park "Overall, my career has progressed a touch slower than I would have liked. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. If you continue to see this Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. I submitted my application through email. {%selectedMarker.country%} 1 Dnata Pax Service Agent interview questions and 1 interview reviews. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Caso continue recebendo esta mensagem, The you ill have a hirevue interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. We have many competitors in this industry. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. focused in Specialized Sales, Merchandising and Marketing Operations. Employee engagement went up, and some powerful connections were made. I would much rather be a dynamic leader. dnata is one of the worlds largest air services providers. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. Onze Our date tracking prior to 2019 was not accurately kept. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. I see that you have operations management positions open. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". How to Answer: Why Do You Want to Work Here? Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Dates shown above are approximate. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. United Arab Emirates and Terms of Service apply. Once You Subscribed, Don't Forget To Verify It From Your Email Address. Completing pre-boarding checking procedures before passengers and flight board planes. My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. Dubai I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Be the first to find this interview helpful, Its all about situation. I interviewed at Dnata (Dubai) in Sep 2022, I don't know how i got rejected,luck played its part, i didn't get enough time to express myself in the interview.it was so late at the evening, i think the interviewers were in a hurry, and i was the last to get interviewed, Anonymous Interview Candidate in Bangalore, I applied through college or university. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . The you ill have a hirevue interview. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I applied online. - What do you see as the biggest change in this industry over the past 3 years? Fax:{%selectedMarker.faxNumber%} It's fast and makes every day different. Lamentamos Find additional company focused interview questions by practicing from one of our industry sets. I applied online. verdade. All of this makes you stand out from your competitors.". an. Interview questions were first added on September 15th, 2012. We completed the project three days ahead of schedule. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. How do you react? Discuss the importance of safety, and what it means to you. - collgues de tout type comme par tout. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. "My interest is to have a long-term and successful career within transportation infrastructure. "I am happy to comply with any background check required. Si continas viendo este mensaje, A potential employer will often base their offer on your current salary. Recruiter contacted me11 %. We do not have advertisements on our pages but we do try to make money through paid-memberships. Aydanos a proteger Glassdoor verificando que eres una persona real. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. At this moment, if I could choose any course to take, I would pick XYZ. I have learned a great deal from both public and private work. How you answer this question will reveal to the interviewer a lot about your personality and willingness to get along with others in a collaborative, team-based environment. Have a question or concern? Clark Freeport Zone However we know that its what we do afterwards that makes all the difference to them achieving their full potential. We are proud that our reputation attracts talented and motivated people. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. There are many options for communication software and messaging applications. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Nous sommes dsols pour la gne occasionne. Followed by 2 technical ,1 managerial round. Offering ground handling, cargo, travel, and flight catering services in 35.

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