The icemaker has suddenly stopped dumping ice. Influence-free. I have a Frigidaire Gallery Series side by side fridge we bought approx 2 years ago. Contact information: For more information, contact Electrolux by phone at 833-840-5926 or by email at IceMakerRecall@electrolux.com, or go to the companys recall information website. 02 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. All rights reserved. It may take some time to get used to not having an ice maker, but the refrigerator will still work perfectly fine without it. We respect your privacy. All of the refrigerators have an ice maker and come in stainless steel, white, and black coloring. Additionally, use only filtered water in the ice maker to ensure that your ice cubes dont contain impurities. / Finally, check the fill tube at the back of the unit. The only thing I can think of is maybe my water pressure was to high and as the filter has become older it has slowed down the water flow in the fridge. For a chance to win $10,000, register your appliance, Register Your Appliance for a Chance to Win $10,000*, Chat Live With Us: Click the icon in the bottom right corner. Remove the ice bin completely, empty it, clean it, and then reinsert it. I called their customer service phone number 800-374-4432, to no avail. The brand name, model and serial number for each unit is printed on a label located on the right panel in the interior of the refrigerator compartment. Many consumers have experienced these ice maker problems with their KitchenAid Refrigerator also. Yes, LG craft ice makers can be removed. Once the ice is melted and removed, make sure to clean the inside of the freezer and then turn the power back on. Report a hazardous product: Call the CPSC hotline at 800-638-2772 or go to SaferProducts.gov. The control panels secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. Customers can contact Electrolux toll-free at. One affected person endured gum lacerations. I'll check out the other thread. 365 days to return any part. You are using an out of date browser. You can chat online here or call 833-840-5926 between 8:30 a.m. and 8 p.m. View frequently asked questions, chat with live professionals, compare appliance protection plans, and more. Frigidaire and Electrolux refrigerators are being recalled after a possible choking hazard from the ice maker. This premium 48-in built-in refrigerator with exterior ice and water dispenser features a sleek stainless steel outside, and has innovative storage i. Veuillez vous connecter votre compte afin de profiter de vos rabais en ligne. This may require you to remove the bin and also to use a plastic scraper to remove any stubborn ice. ET, by email at IceMakerRecall@electrolux.com, online at www.icemakerrecall.com, or at www.electrolux.com or www.frigidaire.com by clicking on Recall at the bottom corner of each page for more information. If this is the case, you will likely need to replace the switch in order to get the ice maker working again. It does not have a separate one for both the water dispenser and the ice maker. ET. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. Yes, a refrigerator will still work with an ice maker removed. Hopefully it doesn't freeze up again in a couple days. The affected models are: PRMC2285AF, ERMC2295AS, FRSS2323AB, FRSS2323AW, FRSS2323AD, FRSS2323AS, FRSS2333AS, FRSS2623AB, FRSS2623AW, FRSS2623AD, FRSS2623AS, FRSS2633AS, FRSS26L3AF, and FFHI1835VS. I found a wiring diagram that mentions a fill tube heater but can't find if it's replaceable or how to test it so the search continues. Before starting, its important to make sure you have all the necessary materials, such as a Phillips head screwdriver, adjustable or open-end wrench, and electrical tape. If so, the icemaker or water valve could be defective. Nothing else has been changed on the fridge. It is important to note that the warranty does not cover damages resulting from misuse, unauthorized repairs, or neglect. French. The bacteria can enter the body if inhaled, through the eyes, or through a break in the skin. Look for the brand name, model and serial number printed on a label on the right panel inside the refrigerator to check your refrigerator. According to the Consumer Product Safety Commission (CPSC), the ice level detector arm in the ice maker can break into pieces and fall into the ice bucket, posing a choking hazard. Incidents/injuries: There have been 185 reports to Electrolux of the ice level arm breaking, including one report involving gum lacerations. I changed the housing assembly and steamed the ice away. Frigidaire Refrigerator FG4H2272UF ice maker water line freezing. Was $3,499.00. Plugged in so you can see it works. Recall alert: Frigidaire, Electrolux refrigerators recalled due to ice maker choking hazard (The United States Consumer Product Safety Commission). Carefully lift the ice maker off of the freezer wall and gently lower it onto a secure, flat surface. Passwords are 6-20 characters with at least one number and letter. Therefore, if a customer is unsatisfied with their product, it is advisable to reach out to Frigidaire directly and pursue a resolution through the manufacturer before resorting to legal action. 2023 Cox Media Group. The first step is to turn off the water supply to the ice maker, either by shutting off the water valve or disconnecting the water line from the wall. The refrigerators ranged in cost from $1,200 to $4,300. For my latest obsessions, follow me on Many of their products feature the latest technology and modern dcor, while still offering value and affordability. YouTubes privacy policy is available here and YouTubes terms of service is available here. Step 3: Disconnect the ice maker. What is the Jane Austen Society of North America. Step 2: Remove the ice maker. We truly understand the impact this may have on you and are working closely with our suppliers so we can deliver your order as quickly as possible.Online scams have also increased significantly during the pandemic--please only use the official Frigidaire.com site or shop at one of our authorized retailers to avoid fraudulent scams.Thank you for being a part of the Frigidaire family. That was about 4 weeks ago. The interior walls should also be wiped down with a damp cloth to prevent the buildup of mold and bacteria. Jessica Goodman, Cox Media Group National Content Desk, Recall alert: Frigidaire, Electrolux refrigerators recalled due to ice maker choking hazard, KIRO 7 News Seattle facebook feed(Opens a new window), KIRO 7 News Seattle twitter feed(Opens a new window), KIRO 7 News Seattle youtube feed(Opens a new window), The United States Consumer Product Safety Commission, Missing Pennsylvania woman found alive after more than 30 years, Multiple western Washington residents indicted in connection to coast-to-coast drug ring, Powerball jackpot winner identified as longtime Boeing employee, Court finds Federal Way gun store in contempt of court, Big snake: Officials discover 14-foot python in New York. Additionally, an alarm may sound if the temperature in the refrigerator rises too high, indicating an issue with its thermostat. The refrigerator's main control board controls the voltage being sent to the ice maker. No Tools Needed. e are committed to getting you a quick and effective solution. I thought I did a good job of checking for a similar problem on here but I guess not. Water valve 5304519149 / AP6834504 made by Frigidaire. If any component of the product fails due to a faulty material or workmanship, the part(s) will be repaired or replaced free of cost within the warranty period. The CPSC says Electrolux has received about 185 reports of the ice level detector breaking. Your username maybe be your email address. The link you selected is for a destination outside of the Federal Government. FIXED Frigidaire Gallery FG4H2272UF Ice maker freezing at back, won't dispense ice F0ndue Apr 14, 2021 ice maker ice maker freezing up Not open for further replies. Youll need to reset the thermostat to get the proper temperature. Cookie Settings/Do Not Sell My Personal Information. You mean the ice maker fill tube that comes down from the top and pours water into the ice maker tray is freezing up? Visit these pages to find what you need: The homepage to search for a model or part Our DIY how-to guides and videos to find repair instructions The Water Filter Finder for refrigerator water filters ; Unscrew each individual component from the ice maker, starting from the most components furthest from their original position, so that you dont break any of the wires. Make sure to check and clean your ice maker regularly. 2023 Advance Local Media LLC. Yes, you can remove your ice maker to make more room in the freezer. . You will then need to locate and remove the ice maker mounting screws and then remove the ice maker unit from the refrigerator. Step 7: Clean the components. Instead, we focus on diagnosis and repair procedures for the most common symptoms, such as not cooling, ice or water buildup, compressor not working, noisy operation and other electrical troubles. What is the warranty on a Frigidaire countertop ice maker? They are the Frigidaire FRSS2323AS, Frigidaire FRSS26L3AF, and Frigidaire FRSS2623AS. Additionally, in 2017, a customer in Indiana filed a lawsuit against Frigidaire alleging that their dehumidifier was defective and caused property damage. I tapped into the kitchen sink's cold water supply. If any screws are securing the electrical plug, remove them using a flathead screwdriver. A complete list of model numbers and serial numbers can be viewed here. The refrigerators were sold at Lowes, Home Depot and appliance stores nationwide and online at Frigidaire.com from April 2020 through March 2022 for between $1,200 and $4,300. Name of Product: Frigidaire and Electrolux Side-by-Side, Top Freezer and Multi-door refrigerators. Features sensor arm that activates when ice is low and stops automatically when full. I made several attempts in calling this number only to get caught up in a loop. Furthermore, any physical damage is also excluded from coverage. Yes, it is possible to remove an ice maker from a Frigidaire refrigerator. You can also use a multimeter to determine if voltage is reaching the . If after troubleshooting the power, water, temperature, and on/off switch, the ice maker still isnt working, then it is possible that something more serious is at fault and you should call a service technician to inspect and repair the appliance. Once the screws, wiring and tubing are removed, the ice maker can be pulled out of the freezer. The compressor parts and sealed system components are also covered for one year and five years respectively, in models with electronic controllers. At Frigidaire, we are committed to getting you a quick and effective solution. The brand name, model, and serial number are printed on a label on the right panel inside the refrigerator. I called Frigidaire & was told to change the water filter. ET, by email at IceMakerRecall@electrolux.com, online at. I have exact same problem. Step 5: Disassemble the ice maker. All rights reserved (About Us). It is important to note that the warranty applies to the original purchaser only and is non-transferrable. According to CPSC, customers could contact the company for a free replacement of the ice maker. COPYRIGHT THE E.W. If your Frigidaire ice maker stops working, there are a few possible causes that you should investigate and troubleshoot before calling for service. This current refrigerator recall covers around 2,700 Liebherr counter depth (24 inch width) built-in single door and side by side refrigerators. The refrigerators range from 23 to 36 inches wide. If the motor tests okay, the issue may be with the on/off switch. I've had my fridge for just over a year, so it's no longer under warranty. The plaintiffs allege that the Electrolux ice maker is defective. OR the ice maker drawer also pulls right out if you'd rather just have the extra freezer space. The circuit board inside the vacuums battery pack can overheat and smoke, posing a fire hazard. The units range in size from 23 to 36 inches wide and were sold at Lowes, Home Depot, and appliance stores nationwide as well as online at Frigidaire.com from April 2020 to March 2022. I purchased a Frigidaire refrigerator model number FG4H2272UF on June 19, 2020. Refill the reservoir and see if it works. The United States Consumer Product Safety Commission says . All email addresses you provide will be used just for sending this story. Finally, remove any screws that are securing the ice maker to the wall, again with a Phillips head screwdriver. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. The recalled products can contain Pseudomonas species bacteria, including Pseudomonas aeruginosa and Pseudomonas fluorescens, which are environmental organisms found widely in soil and water. Height: 70 in Width: 36 in . Electrolux is urging all affected consumers to immediately stop using the recalled refrigerators ice makers. At this time, there are no active lawsuits against Frigidaire in the United States. Electrolux is recalling 13 models of Frigidaire refrigerators and one Electrolux model sold over the last two years because the level detector arm in the icemaker can break into pieces and fall into the ice bucket, posing a choking hazard. There are 13 Frigidaire models and 1 Electrolux model involved in the recall. Shop for Black, Ice Maker and Frigidaire Gallery French Door Refrigerators at Best Buy. facebook; twitter; Liked Your Experience? If you own one of the affected models within the specified serial code ranges, you should immediately stop using the refrigerator icemaker, empty the ice bucket, and contact Electrolux. Electrolux has received 185 reports of the ice level detectors breaking, including one report of gum lacerations. The following model numbers and their serial number ranges are included in this recall. Consumer Reports says 370,000 Electrolux and Frigidaire refrigerators have been sold in the United States and Canada that are affected by the recall. 01 - Frigidaire Refrigerator Main Control Board. Use the IM117000 Top Mount Refrigerator Ice Maker Kit to make sparkling ice with ease. / Be careful to not break any of the plastic covers as those are necessary insulation for the electrical components. and click on Recalls at the bottom of the page for more information. Next melt any ice buildup with a little hot water. For more information on the serial number ranges, as well as how to locate the model number and serial number, see the CPSC recall notice. They all feature an ice maker. Crushed Ice,Cubed Ice,Dispenser Location-In Door,Filtration System,Water Dispenser: Installation Depth: Standard Depth: Standard Depth: Standard Depth: Standard Depth: Total Capacity (cu. I'll call customer and get an update. ET Monday through Friday, or by email at IceMakerRecall@electrolux.com. . Report a dangerous product or product-related injury on. Register Your Product Register your appliance to win 10,000. Removing the Frigidaire Gallery ice maker is a straightforward process, but it can be time-consuming depending on which type of model you have. I installed the water line about a month ago, it's only a single water line running to the fridge. It may not display this or other websites correctly. The refrigerators all feature an ice maker and come in stainless steel, white and black. Powered by consumers. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. Ok, yes you are correct, this is a different design that I have run across as of yet. This will give you a significant amount of extra space for storing food in your freezer. They have advised me to contact my homeowners insurance for help replacing the refrigerator. In addition, the warranty also provides a one year coverage for compressor parts and 5 years for sealed system components, for models that are equipped with an electronic controller. bvseo-msg: Execution timed out, exceeded 500ms. Once the ice is removed, remove any screws that are securing the ice maker by using a Phillips head screwdriver. The recall affects about 367,500 Frigidaire and Electrolux refrigerators in the U.S. and about 7,180 units sold in Canada. At Frigidaire, we are committed to getting you a quick and effective solution. of ice per day. I bought a new fridge in Nov 2017 and it worked for about a month. It was obvious that the system was not going. Frigidaire Gallery for sale - $600 . You should also check the freezer temperature. If the power is on, check the water supply. CPSC states that consumers should immediately stop using the recalled Frigidaire and Electrolux refrigerator ice makers. The warranty also does not apply to any physical damage that has been caused to the ice maker. Before beginning any major repairs, it is important to turn off the power to the machine. Step 8: Reassemble the ice maker. People with healthy immune systems are usually not affected by the bacteria. Customers have reported problems such as water leaks from the refrigerator, unreliable icemakers, noisy operation, and ice buildup in the freezer. We dont recognize that sign in. FRIGIDAIRE GALLERY Frigidaire Pro 22.1-cu ft 4-Doors Refrigerator - Stainless Steel - Water and Ice Cube Dispenser: we've got it. Twitter (@danwroc). Electrolux has received 185 reports of the ice level detectors breaking and one report of gum lacerations. JavaScript is disabled. Frigidaire is a well-known appliance brand with a wide selection of products ranging from mid- to high-end. Why did my Frigidaire stopped making ice? For example, in 2012, a class-action lawsuit was filed in New York against Electrolux Home Products, Inc. (the parent company of Frigidaire) alleging that Frigidaire refrigerators had a defect that caused them to produce a loud noise. Save products you love, products you own and much more! You can chat online here or call 833-840-5926 between 8:30 a.m. and 8 p.m. The company will schedule a technician to replace the ice maker with one that has a polypropylene ice level detector, free of charge. 34 Inch and Wider Widths. Make sure that all the components are completely dry before putting them back together.

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